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6
Troubleshooting
This chapter lists error codes that may occur while using the
instrument, followed by their most likely causes and remedies.
Maintenance procedures are described in Chapter 1.
For problems with SpectraMax Multi-Mode Microplate Readers that are
not listed here, in the U.S., contact Molecular Devices Technical
Services group at
1-800-635-5577; elsewhere, call your local representative.
Opening the Drawer Manually
If an error occurs while the drawer is closed and you need to remove a
microplate, press the DRAWER key.
If the drawer does not open, turn power to the instrument off and then
on again. If the drawer still remains closed, turn the power off and
using your thumbnail, locate the groove in the upper left side wall of
the door. Open the door, and with your index finger, pull the microplate
drawer out of the instrument (do not force the drawer) and remove the
microplate. This action will not harm the instrument, but should only be
taken if the first two options have failed to open the drawer.
If you are still unable to open the drawer, contact your local Molecular
Devices representative.
Note: In this user guide, SpectraMax
®
refers to several SpectraMax
Multi-Mode Microplate Readers including the M3, M4, M5, and M5
e
.
When a feature or capability applies to only certain readers, this
exception is noted.
WARNING! BIOHAZARD: It is your responsibility to
decontaminate the instrument, as well as any accessories,
before requesting service by Molecular Devices representatives
and before returning the instrument or any components to
Molecular Devices.