1-2 Introduction
1.2.3 Piece Parts Availability
Some replacement parts, spare parts, and/or product information can be ordered directly.
Motorola Online:
Motorola Online users can access our online catalog at
https://www.motorola.com/businessonline
To register for online access, please call 800-814-0601.
Mail Orders:
Send written orders to the following addresses:
Telephone Orders
Customer Care and Services Division*
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
1-847-538-8023 (International Orders)
U.S. Federal Government Markets Division (USFGMD)
1-800-826-1913 Federal Government Parts - Credit Cards Only
8:30 AM to 5:00 PM (Eastern Standard Time)
If... It Means That...
A complete Motorola part number is
assigned to the part, and it is not identified
as Depot ONLY
The part is available from the Customer Care
and Services Division.*
No part number is assigned The part is not normally available from
Motorola.
The part number is appended with an
asterisk
The part is serviceable by a Motorola Depot
only.
A parts list is not included Generally, no user-serviceable parts are
available for that kit or assembly.
*The Customer Care and Services Division
(CCSD) was formerly known as the Accesso-
ries and Aftermarket Division (AAD).
Replacement Parts/
Test Equipment/Manuals/
Crystal Service Items:
Motorola Inc.
Customer Care and Services
Division*
(United States and Canada)
Attention: Order Processing
1307 E. Algonquin Road
Schaumburg, IL 60196
Federal Government Orders:
Motorola Inc.
U.S. Federal Government
Markets Division
Attention: Order Processing
7230 Parkway Drive
Landover, MD 21076
International Orders:
Motorola Inc.
Customer Care and Services
Division*
(United States and Canada)
Attention: Order Processing
1307 E. Algonquin Road
Schaumburg, IL 60196
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