Native Instruments Komplete Audio 6 - Appendix; Technical Specifications

54–KOMPLETEAUDIO6–Manual
9 GettingHelp
NativeInstrumentsprovidesvarioussourcesofsupportandinformationtoregisteredusers.
9.1 Readme/KnowledgeBase/TechnicalSupport
Readme
Alwaysreadthe“Readme”lefoundontheinstallationCD.Itcontainsimportantinforma-
tionandalllastminutechangesthatcouldnotbeincludedinthismanual.
KnowledgeBase
Access the Knowledge Base at http://www.native-instruments.com/knowledgebase. To
searchtheKnowledgeBase,logintoyouruseraccountrst.Forinformationonregistering
auseraccount,seechapter3.3.
TechnicalSupport
You can reach the Technical Support team online via http://www.native-instruments.com
> Support > Product Support.Thesubsequentformwillaskyouforallinformationaboutyour
hardwareandsoftwareenvironmenttobetterfacilitateoursupportteam.Inyourcommuni-
cationwiththesupportteam,youshouldofferasmuchinformationaspossible;aboutyour
hardware,youroperatingsystemandthesoftwareyouarerunning.Inyourdescription,you
shouldmention:
• Howtoreproducetheproblem
• Whatyouhavealreadydonetotrytoxtheproblem
• Adescriptionofyoursetup,includingallhardwareandsoftwareinvolved
• Theexactmodelandtechnicalspecicationsofyourcomputer
9.2 Forum
CheckouttheNITRAKTORandtheNIproducerforumtodiscussallaspectsofKOMPLETE
AUDIO6andTRAKTORLEwithotherusers:http://www.native-instruments.com/djforums
and http://www.native-instruments.com/forum/.
9.3 Updates
Whenever youencounterproblems, you shouldalso checkifyouhavethelatestdriveris
installed.Forupdates,visittheproductpageonourwebsite:http://www.native-instruments.
com/KA6.