Troubleshooting 8-21
COLLECTING CONFIGURATION INFORMATION
This section describes how to collect the hardware configuration information.
"Diagnostic Program" is used to collect the information.
IMPORTANT:
If a STOP error, system error, or stall occurs, follow
the procedure below after restarting the system.
1.
Click the Start menu and click [Control Panel].
2.
Double-click [Management Tool] and double-click [Computer Management].
3.
Click [System Tool] – [System Information].
4.
Click [Save as System Information File] in the [Operation] menu.
5.
Enter the file name in the [File Name] box.
6.
Click [Save].
COLLECTING DR. WATSON DIAGNOSTIC INFORMATION
Dr. Watson collects diagnostic information related to application errors. You can specify the location
to save the information. For more information, refer to Chapter 5.
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