VM8000 Issue 1.0
InMail System Guide 2 - 223
Single Digit Dialing
Description
An Automated Attendant caller can press a single key to route to an extension, route
to another destination, or use an VM8000 InMail feature. Single Digit Dialing
simplifies the Automated Attendant since the caller dials a single digit to reach an
extension or use an option. If you set up Single Digit Dialing, be sure to customize the
active Instruction Menu so it describes which digits the caller should dial to use the
available options.
All of the features in the following Dial Action Table Key Action Summary table are
accessible from a single Dial Action Table digit.
Dial Action Table Key Action Summary
Action Description
Feature
Reference
TRF
Screened Transfer (1)
Allows an Automated Attendant caller to place a
Screened Transfer to an extension. VM8000 InMail calls
(screens) the destination to see if the call can go
through.
Screened Transfer
on page 2-217
UTRF
Unscreened Transfer (2)
Allows an Automated Attendant caller to place an
Unscreened Transfer to an extension.VM8000 InMail
transfers the call the destination and then hangs up.
Unscreened
Transfer on page
2-245
REC1
Quick Message with Greeting (3)
Allows an Automated Attendant caller to leave a Quick
Message at an extension. The caller hears the
extension’s personal greeting.
Quick Message on
page 2-203
REC2
Quick Message without Greeting (4)
Allows an Automated Attendant caller to leave a Quick
Message at an extension. The caller does not hear the
extension’s personal greeting.
Quick Message on
page 2-203
LOGON
Log On to Voice Mail (5)
Allows an Automated Attendant caller to log on to a
mailbox, either directly or one of their choosing.
Log On to Voice
Mail on page
2-141
Hang Up
Hang Up (6)
VM8000 InMail says “Goodbye” and hangs up.
Hang Up on page
2-127
GOTO
Go to a Mailbox, (7)
Allows an Automated Attendant caller to route to another
mailbox.
Go To A Mailbox
on page 2-107
UND
Undefined Routing (0)
This action provides no routing.
Not applicable
To Next Page
Loading...
