VM8000 Issue 1.0
InMail System Guide 2 - 57
Caller ID
Description
Caller ID is a telephone company service that provides an extension with a caller’s
number and optional name. With Caller ID, the display keyset user knows who is
calling before they pick up the call. When used with VM8000 InMail, Caller ID enables
the Make Call feature for outside calls. After listening to a voice message, the
subscriber can dial MC to return the call without knowing the callers phone number.
Related Features
Make Call
An extension user can listen to a voice message and dial a code to return the call without
knowing the caller’s phone number. Make call to an outside telephone number requires
Caller ID.
Screened Transfer
Screened Transfers from the Automated Attendant provide Caller ID data only after the
user answers the call.
Unscreened Transfer
Unscreened Transfers from the Automated Attendant provide Caller ID data while the call
is ringing.
Programming
No additional programming is required to enable Caller ID in VM8000 InMail.
Following is a list of the basic Caller ID programs.
1. Be sure the telco provides Caller ID to the connected telephone system.
2. Check your telephone system programming to be sure the telephone system is
set up to receive Caller ID and pass it to the VM8000 InMail voice mail ports.
14-01-22 Basic Trunk Data Setup - Caller ID to Voice Mail
Enter 1 (Yes) to enable this option.
By default, this option is disabled.
Be sure the telephone system is configured to pass
Caller ID to the VM8000 InMail voice mail ports.
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