VM8000 Issue 1.0
InMail System Guide 2 - 243
Undefined Routing
Description
An Automated Attendant Undefined Routing is a Dial Action Table key assignment for
which there is no routing defined. When an Automated Attendant caller dials a digit
and no routing is assigned, VM8000 InMail plays: “That is an invalid entry.” VM8000
InMail then repeats the dialing options (Instruction Menu) to the caller. If a Dial Action
Table key assignment has no function, you should normally leave it undefined. By
default, keys 2, 4, 5, 6, 7, and 8 have Undefined Routing.
Related Features
Dial Action Table
Undefined Routing is a Dial Action Table Action.
Instruction Menu
The active Call Routing Mailbox’s Instruction Menu repeats after a caller dials a digit with
an Undefined Routing.
Programming
1. To set up an Undefined Routing for a Dial Action Table:
47-13-01 Dial Action Tables: UND Action - Undefined Routing (0) (UND)
For a key that should have an Undefined Routing, the Action entry should
be UND. There is no corresponding Number option entry.
By default, keys 2, 4, 5, 6, 7, and 8 have Undefined Routing.
Operation
Not applicable
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