VM8000 Issue 1.0
InMail System Guide 2 - 51
Automatic Routing for Rotary Dial Callers
Description
If an Automated Attendant caller does not dial any digits, VM8000 InMail
automatically routes that caller to a specified option (such as the operator or a
mailbox). This lets rotary phone users stay on the line to leave a message or have
their call processed. Without Automatic Routing for Rotary Dial Callers, rotary callers
cannot use the Automated Attendant.
Related Features
Guest Mailbox
Consider routing rotary dial callers to a Guest Mailbox to collect messages.
Programming
1. Program the Dial Action Table Timeout function.
47-13 VM8000 InMail Dial Action Tables
Since rotary dial callers can not dial DTMF digits, the Timeout function
provides routing.
By default, TIMEOUT is an Unscreened Transfer (UTRF) to the operator (101).
Operation
Not applicable.
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