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Troubleshooting

GeneralTroubleshooting

Server unable to find the BlueField BF1600

Controller Card

Ensure that the BlueField BF1600 Controller Card is placed correctly

Make sure the BlueField BF1600 Controller Card slot and the BF1600 Controller Card are compatible

Install the BlueField BF1600 Controller Card in a different PCI Express slot

Use the drivers that came with the BlueField BF1600 Controller Card or download the latest

Make sure your motherboard has the latest BIOS

Try to reboot the server

The BlueField BF1600 Controller Card no longer

works

Reseat the BlueField BF1600 Controller Card in its slot or a different slot, if necessary

Try using another cable

Reinstall the drivers for the network driver files may be damaged or deleted

Reboot the server

BlueField BF1600 Controller Card stopped working

after installing another BlueField BF1600 Controller

Card

Try removing and re-installing all BlueField BF1600 Controller Cards

Check that cables are connected properly

Make sure your motherboard has the latest BIOS

Link indicator light is off Try another port on the switch

Make sure the cable is securely attached

Check you are using the proper cables that do not exceed the recommended lengths

Verify that your switch and BlueField BF1600 Controller Card port are compatible

Link light is on, but with no communication

established

Check that the latest driver is loaded

Check that both the BlueField BF1600 Controller Card and its link are set to the same speed and duplex settings

Nvidia BlueField BF1600 User Manual

Questions and Answers: