Troubleshooting > 158
Error
620
621
622
623
%COLOR% Toner Regional Mismatch
%ERRCODE%
OEM mismatch: Incompatible toner cartridge
fitted (protected signature ID; incorrect
distribution channel group).
Replace with genuine toner cartridge.
Error 620: Y
Error 621: M
Error 622: C
Error 623: K
Error
550
551
552
553
%COLOR% Toner Regional Mismatch
%ERRCODE%
Unauthorised 3rd party: Incompatible toner
cartridge fitted (signature ID can not be
recognised).
Replace with genuine toner cartridge.
Error 550: Y
Error 551: M
Error 552: C
Error 553: K
Error
610
611
612
613
%COLOR% Toner not installed Toner cartridge is not fitted.
Install genuine toner cartridge.
Error 610: Y
Error 611: M
Error 612: C
Error 613: K
Error
540
541
542
543
Please check %COLOR% Toner cartridge
%ERRCODE%
If the code appears, contact your dealer.
Error 540: Y
Error 541: M
Error 542: C
Error 543: K
Error
401
Paper size error
Open & check the
flashing cover
Inappropriate long paper was fed from a
tray. Check whether multi feed has
happened (See “Clearing paper jams” ).
Open and close the cover to perform
recovery printing, and continue.
Error
400
Paper size error
Open & check the
flashing cover
Inappropriate size paper was fed from a tray.
Check the paper in the tray or check for
multi feed (See “Clearing paper jams” ).
Open and close the cover to perform
recovery printing, and continue.
Error
390
Paper jam!
Open & check the
flashing cover
Paper jam occurred during paper feeding
from MP tray.
See “Clearing paper jams” .
If the code still appears, contact your dealer.
Error
391
392
393
Paper jam!
Open & check the
flashing cover
Open the front cover, remove the paper and
close the cover.
Error 391: Tray 1
Error 392: Tray 2
Error 393: Tray 3
See “Clearing paper jams” .
If the code still appears, contact your dealer.
STATUS /
CODE
MESSAGE MEANING / ACTION