Troubleshooting
Symptom Probable cause Action
Unabletosetindex
marks
Themaximumnumberofindexmarks(32)has
beenreached.
Eraseunnecessaryindexmarks(☞P.37).
Thefileislocked.
Unlockthefilefromthefilemenu(☞P.40).
TheSDcardislocked. UnlocktheSDcard.
Unabletosetverbal
comments
Themaximumnumberofverbalcomments(32)
hasbeenreached.
Eraseunnecessaryverbalcomments(☞P.36).
Cannot find the
recorded file
Wrongrecordingmediaorfolder.
Switchtothecorrectrecordingmediaorfolder
(☞P.22,P.33,P.42).
Cannot find the
transferred files
Thetransferredfilesarenotsupportedbythis
recorder.
TherecordercanrecognizetheDSSfileformat*
only.
Cannot connect to
a PC
Sometimesaconnectioncannotbemadewith
somePCsrunningWindowsXP,Vista,7,or8.
YouneedtochangethePC’sUSBsettings.See
ODMSsoftwareonlinehelpfordetails(☞P.50).
* Supportsfileformats:DS2(QPorSP),DSS(SP)
Troubleshooting