Omtech POLAR+ - 8 Troubleshooting; Connection; The Engraver Cant Find the Device through Ethernet Cable

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The common issues and solutions are listed below. For more detailed information on
troubleshooting, please visit our official website omtechlaser.com.
8.1 Connection
8.1.1 The Engraver Can’t Find the Device Through Ethernet Cable
Issue
After powering the device on and connecting it to the computer with an Ethernet cable, the
machine’s name can’t be found in the device list.
Solution
Replug the Ethernet
Cable
Please check the Ethernet connection cable.
Ensure that both ends are properly plugged in.
Try a Different Ethernet
Cable
This is to rule out that the cable itself is faulty.
Try with Another
Computer
The ethernet port on some computers may not work due to
configuration or hardware issues.
Try with another computer or docking station that supports Ethernet
configuration.
Check the Ethernet
Cable Adapter inside
the Machine
Take off the left plate of the machine and unplug the inner Ethernet
extension cable from the control board.
Connect your Ethernet cable directly to the control board instead.
If it has been connected successfully, it means the extension cable
inside the machine is faulty and needs replacement.
8 Troubleshooting