92
Solution
Check the Power
Supply of the Laser
Tube
Have a technician check the power supply of the laser tube or contact
our customer service support team for further analysis.
Replace the Laser Tube
If none of the above works, the laser tube may be faulty. Please take a
video of the problem, film the troubleshooting steps you have taken,
and contact our service team for further assistance.
8.2.2 The Engraver Won’t Fire Laser
Issue
The laser tube lights up as usual, but there is no laser coming out from the laser module.
Solution
Check the Installation
Have a technician check all the mirrors for any missing, misaligned, or
incorrect installation or contact our customer service support team for
instructions.
Adjust the Laser Power
Setting
The laser requires a certain amount of power to activate—This is called
the minimum activation power. As the laser tube ages, however, more
power will be needed for the same level of laser activation as before.
You can either increase the processing power directly or adjust the
device settings to raise the lowest output power so it can reach the
minimum power for laser activation.
If the processing power is lower than the lowest output power, the
latter will be used as the processing power.
Check the Focal Lens
Check if the focal lens is missing and reinstall it.
See
§7.2.2
Cleaning the Camera, Mirrors, and Focus Lens (Page 81).
Clean the Mirrors and
Focal Lens
Check for any residue or stains on the surface of the mirrors and focal
lens. For instructions on cleaning, see
§7.2.2
Cleaning the Camera,
Mirrors, and Focus Lens on Page 81.
Recalibrate the Laser
Path
Contact our service to detect if there is any deviation in the optical
laser path and calibrate if it is severely deviated.
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