Omtech POLAR+ - The Engraver Cant Find the Device through Wi-Fi

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8.1.2 The Engraver Can’t Find the Device Through Wi-Fi
Issue
After connecting the machine to the computer via Wi-Fi, the machine’s name can’t be found in
the device list
Solution
Affected by VPN
Software
Close any VPN on your computer and restart the software to connect
again.
Unstable Wi-Fi
Connection
Change to another Wi-Fi network in case the signals aren’t strong
enough.
Special Characters
in Wi-Fi Name and
Password
Make sure your Wi-Fi name and password consist of only alphanumeric
characters.
Make sure you enter the correct password.
Unsupported Wi-Fi
Frequency Band
Make sure your Wi-Fi is in the 2.4 GHz band, not the 5 GHz band. And
try again.
Wi-Fi Is Not Configured
For the first time you connect the engraver to your Wi-Fi, you need
to connect it to your computer by USB first and configure the Wi-Fi
connection using the software.
8 Troubleshooting