1 THIS MANUAL
This User Manual explains installing, operating, and managing Opengear console servers. This manual
assumes you are familiar with the Internet and IP networks, HTTP, FTP, basic security operations, and
your organization’s internal network.
1.1 Types of users
The console server supports two classes of users:
• Administrators who have unlimited configuration and management privileges over the console
server and connected devices as well as all services and ports to control all the serial connected
devices and network connected devices (hosts). Administrators are set up as members of the
admin user group. An administrator can access and control the console server using the config
utility, the Linux command line or the browser-based Management Console.
• Users who have been set up by an administrator with limits of their access and control authority.
Users have a limited view of the Management Console and can only access authorized configured
devices and review port logs. These users are set up as members of one or more of the pre-
configured user groups such as PPTPD, dialin, FTP, pmshell, users, or user groups the
administrator may have created. They are only authorized to perform specified controls on
specific connected devices. Users, when authorized, can access and control serial or network
connected devices using specified services (e.g. Telnet, HHTPS, RDP, IPMI, Serial over LAN,
Power Control).
Remote users are users who are not on the same LAN segment as the console server. A remote user
may be on the road connecting to managed devices over the public Internet, an administrator in
another office connecting to the console server over the enterprise VPN, or in the same room or the
same office but connected on a separate VLAN to the console server.
1.2 Management Console
The Opengear Management Console allows you to configure and monitor the features of your Opengear
console server. The Management Console runs in a browser and provides a view of the console server
and all connected devices.
Administrators can use the Management Console to configure and manage the console server, users,
ports, hosts, power devices, and associated logs and alerts. Non-admin users can use the Management
Console with limited menu access to control select devices, review their logs, and access them using the
built-in Web terminal.
The console server runs an embedded Linux operating system, and can be configured at the command
line. You can get command line access by cellular / dial-in, directly connecting to the console server’s
serial console/modem port, or by using SSH or Telnet to connect to the console server over the LAN (or
connecting with PPTP, IPsec or OpenVPN).
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