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User’s Guide 26

outlet, and electrical outlet.

To install the hardware:

1. Power off the computer

2. Connect one end of the coaxial cable to the wireless cable modem’s cable connector.

Connect the other end of the coaxial cable to the cable wall outlet. Be sure not to bend

or over tighten the cables as this may strain the connector and cause damage. If you

plan to connect the wireless cable modem and television to the same wall outlet, you

must use a cable line splitter (not included).

3. Connect one end of the Ethernet cable to the wireless cable modem’s Ethernet port and

the other end of the cable to the Ethernet port on the PC or network interface card

(NIC).

4. Plug the wireless cable modem’s power adapter into the wireless cable modem’s

power jack and into a wall outlet or surge protector.

5. If the POWER, ENET, SYNC, and READY LEDs are solidly lit, the wireless cable

modem is working properly.

Troubleshooting the Ethernet Installation

None of the LEDs are on when I power on the Wireless LAN Cable Modem.

Check the connection between the power adapter and the cable modem. Power off the

Wireless LAN Cable Modem and wait for 5 seconds and power on the modem again. If the

problem still exists, you may have a hardware problem.

The ENET LED on my wireless cable modem is not lit.

• Try restarting the computer so that is could re-establish a connection with the

wireless cable modem.

• Check for a resource conflict (Windows users only). To do this:

1) Right-click on the My Computer icon on your desktop and choose Properties.

2) Click the Device Manager tab and look for a yellow exclamation point or red

X over the NIC in the Network Adapters field. If you see either one, you may

have an IRQ conflict. Refer to the manufacturer’s documentation or you

cable service provider for further assistance.

• Verify that TCP/IP is the default protocol for your network interface card (NIC)

• Power cycle the wireless cable modem by removing the power adapter from the

electrical outlet and plugging it back in. Wait several minutes for the wireless cable

modem to re-establish communications with your cable service provider.

• Your Ethernet cable may be damaged. Try another cable.

All of the LEDs on the front of my modem look correct, but I cannot access the Internet.

Orion 3000 User Manual

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