User’s Guide 25
re-establish communications with your cable service provider.
• Remove any other USB devices from your computer and connect the cable modem’s
USB cable directly to the USB port on your computer.
• If you are using a cable splitter, try removing the splitter and connect the cable
modem directly to the cable wall outlet. Wait several minutes for the cable modem to
re-establish communications with your cable service provider.
• Your USB or coaxial cable may be damaged. Try using another cable.
• If none of these suggestions work, contact your cable service provider for further
assistance.
Uninstalling the USB Driver
1. Insert the supplied CD into your CD-ROM drive
2. Click on the My Computer icon on your desktop. Then click on the icon that belongs
to your CD-ROM Drive.
Locate the file called “setup.exe” and click on the file. This program will remove all the
necessary files from you computer.
4. Installing the Modem Using the Ethernet Port
This chapter explains the process for installing your wireless cable modem using the
Ethernet port. Using the Ethernet port allows to you connect multiple computers to a
wireless cable modem through the use of additional equipment which is not included. Please
contact your cable service provider for more information on using multiple computers.
See Chapter 2 “Installing the Wireless Cable Modem Using the USB Port” for instructions
on installing the wireless cable modem using the USB port.
You can use the wireless cable modem’s Ethernet port if you have:
• A PC running Windows 95 (or later) operating system or a Macintosh computer
running system 7.6 (or later) operating system
• An active Ethernet port on your PC
Before you begin, verify that your Network Interface Card (NIC) has been installed and
configured for use with your wireless cable modem. The wireless cable modem requires
TCP/IP to be installed. Contact your cable service provider for assistance with installing and
configuring TCP/IP. After installed the hardware, your computer can connect the wireless
cable modem directly by using Network Interface Card. Unlike USB installation, there is no
needed for software installation for the Ethernet connection.
Installing the Hardware
This section explains how to connect the wireless cable modem to the computer, wall cable
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General