Appendix B Page 201
Operating problems
Problem Solution
I don’t see anything
on my handheld’s
screen.
Try each of these in turn:
■
Press the display control button and
adjust the contrast.
■
Recharge the unit. If your handheld still
does not operate, try a soft reset. See
“Resetting your handheld” in Appendix
A.
■
If your handheld was exposed to cold,
make sure it is at room temperature.
I get a warning
message telling me
my handheld
memory is full.
■
Purge records from Date Book and To
Do List. This deletes To Do List items
and past Date Book events from the
memory of your handheld. See
“Purging records” in Chapter 4. You
may need to perform a HotSync
®
operation to recover the memory.
■
Delete unused memos and records. If
necessary, you can save these records.
See “Deleting records” in Chapter 4.
■
If you have installed additional
applications on your handheld, remove
them to recover memory. See
“Removing applications” in Chapter 3.
My handheld keeps
turning itself off.
Your handheld is designed to turn itself off
after a period of inactivity. This period can
be set at one, two, or three minutes. Check
the Auto-off setting. See “General
preferences” in Chapter 7.
My handheld is not
making any sounds.
Check the System Sound setting. See
“General preferences” in Chapter 7.
My handheld has
frozen.
Perform a soft reset. See “Resetting your
handheld” in Appendix A.
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