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Panasonic
All in One Printer
DP-1820P
Panasonic DP-1820P
496 pages
Manual
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75
SEP 2004
Ve
r.
1
.
2
DP-1520P/1820P/1820E
(31)
Remove 4
Screws
(Y3).
(32)
Remove t
he
SPC Bracket
(926).
(33)
Rele
ase the
Harnesses
from Harness Clamps.
(34)
Remove 3
Screws
(Y3).
(35)
Remove t
he
T
oner Bottle Motor Unit
.
(36)
Disconnect the
Harness
.
74
76
Table of Contents
Main Page
Default Chapter
2
Distinction of Pbf PCB
2
Important Notice
3
For Your Safety
5
Installation and Relocation Cautions
5
Power and Ground Connection Cautions
5
Precautions
5
Operating Safeguards
6
Others
6
Consumable Safeguards
7
Table of Contents
8
Specifications Table
10
Copy Function
10
Fax, Printer and Internet Fax Functions
20
Fax Function
20
Network Scanner Function
27
Internet Fax Function
28
System Combination
30
Options List
31
External View
32
Standard Configuration
32
With Optional System Console Configuration
33
Space Requirements with Options
34
Serial Number Contents
35
Control Panel
36
Sensors
38
Fans and Motors
38
Clutches and Switches
39
PC Boards
39
Disassembling, Cleaning and Replacement
40
General Disassembly
40
Disassembly Instructions
41
Inverting-Automatic Document Feeder (I-ADF) Unit
41
Cleaning Exit Roller and Inverting Feed Roller
44
Cleaning the Scanner
52
Control Panel Unit, Battery
53
Replace the Battery
53
Scanner Unit
56
Process Unit
61
Cleaning Charge Wire
61
Removing the Old Developer and Toner
63
Removing the Old OPC Drum
64
Fuser Unit
67
Cleaning Exit 2 Roller
68
Cleaning Separators
70
Cleaning Fuser Roller
70
Cleaning Thermostat
71
Cleaning Thermistor Assembly
71
Cleaning Pressure Roller
71
Drive Unit
72
Drive Motor and Toner Bottle Motor
72
Lift up Motor and 3Rd Main Motor
76
Left Cover
78
Cleaning Bias Transfer Roller
79
Cleaning Duplex Feed Rollers
79
Bypass Paper Tray
80
Cleaning Feed Roller
80
Cleaning Separation Rolle
81
Paper Feed Module
82
Cleaning Pickup Roller
82
Cleaning Separation Roller
82
PC Boards and Power Supply PC Boards
85
SPC PC Board
86
Power Supply PC Boards
87
Lsu Unit
89
Hardware Identification Template
91
Preventive Maintenance
94
Timing
94
Cleaning the Rollers
94
Disassembly and Adjustment Precautions
94
Maintenance, Adjustments and Check Points
94
Laser Handling Precautions
95
Safety Interlock Switches
95
Preventive Maintenance Method
96
Required Tools
96
Preventive Maintenance Points
97
Preventive Maintenance Check List
99
"Call for P/M ADF" (Default: Not Set)
101
"Call for P/M" (Default: 120K)
101
Resetting the P/M (Preventive Maintenance) Counter
101
U14 "Replace the Toner Waste Container"
101
Lubrication Point List
102
Firmware Configuration
103
Hardware Configuration
103
SC PC Board Firmware
103
Updating the Firmware
103
Firmware Updating Ports
104
SPC PC Board Firmware
104
Install the Network Firmware Update Tool to Your PC
105
Preparing the Firmware Code
105
Preparing the Main Unit for the Firmware Upgrade
105
Updating through a LAN Port (the Quickest and most Easiest Method)
105
Install the Local Firmware Update Tool to Your PC
106
Updating through USB Port (Alternate Method)
106
Updating the Firmware Using the Master Firmware Card
107
Upgrading the Main Unit's Firmware Code
107
Creating a Master Firmware Card
108
Utilizing the Firmware Update Kit
108
Erasing the Master Firmware Card
109
Notice after Installing the HDD Option
109
Firmware Emergency Recovery
110
Firmware Version
111
Copy Quality Adjustment Procedure (Order)
112
Contrast Adjusting
113
PWM Adjustment
114
Adjusting the Printer Registration, LSU Image Side to Side
115
LSU Image Side to Side Adjustment for the Tray
115
Printer Registration
115
100% Read Adjustment
116
LSU Image Side to Side Adjustment for the ADU
116
Original Registration & CCD Read Adjustments
116
ADF 100% Image 1-Sided Adjustment
117
ADF Original Read Edge & ADF Main Scan Adjustments
117
Double Exposure Lead and Side Edge Adjustments
118
Initial Troubleshooting Flowchart
119
Improper LCD Display
120
LCD Display Brightness Adjustment
120
Black Copy
121
Printed Copy Quality Problems
121
Blank Copy
122
Vertical White Lines
123
Ghost Images
124
Vertical Dark Lines
125
Horizontal Dark Lines
126
Dark Background
127
Light Print
128
Horizontal White Lines
129
Improper Fusing (Printed Image Does Not Bond to the Paper)
130
Black Dots
131
Voids in Solid Areas
131
Recording Paper Creases
132
Poor Printed Copy Quality
133
Document Skewing
134
LSU Skew Adjustment
135
Abnormal Printing
136
Scanned Copy Quality Problems
137
Print Skew Adjustment for Platen Glass Scanning
138
Document Feeder (ADF)
140
No Document Feed
140
Document Jam
141
Document Skew
142
ADF Feed Skew Adjustment
143
Example of Printed Image
143
Front Page Skew Adjustment
144
I-ADF Feed Skew Adjustment
144
Back Page Skew Adjustment (I-ADF Only)
145
I-ADF Free Stop Adjustment
145
Checking Network Configuration
146
Troubleshooting the LAN Interface
146
System Diagram Model
147
Testing the TCP / IP Network
147
Checking Current Configuration
148
Using "PING" to Test Physical Connectivity
148
Pinging the Default Gateway (Default Router IP Address)
149
Pinging the SMTP/POP Server
149
Pinging the Unit
149
Tracing a Packet Route
150
Tracing the Route to SMTP/POP Server
150
Managing Network Route Tables
151
A (Address) Record in Domain
152
Host Name Query on DNS Server
152
MX(Mail Exchange) Record in Domain
152
Ns(Name Server) Record in Domain
152
Testing Unit Using the TELNET Command
153
Error Codes (for Copier)
154
User Error Codes (U Code)
154
User Error Codes (U Code) Table
155
Jam Error Codes (J Code)
156
Jam Sensor Location of I-ADF
156
Jam Sensor Location of ADF
157
Jam Sensor Location of Printer
157
Paper Transport / Exit / Entry / Feed Unit Area
158
Jam Error Codes (J Code) Table
159
E1: Optical Unit Error
160
E2: Lift DC Motor Error
160
Mechanical Error Codes (E Code)
160
E3: Development System Error
161
E4: Fuser Unit Error
162
E5: System Error
162
E13: out of Toner
163
Technician Warning
163
Information Codes Table (for Facsimile)
164
Diagnostic Codes (for Facsimile)
170
Journal Example
170
2Nd Digit
171
3Rd Digit
171
4Th Digit
172
5Th Digit
172
6Th Digit
173
7Th Digit
173
8Th Digit
174
9Th Digit
174
10Th Digit
175
11Th Digit
175
12Th Digit
176
13Th Digit
176
Checking the Basics
177
Document Does Not Print Properly
177
Troubleshooting (for Printer)
177
Error Message Appears on the PC
178
Error Message Appears on the Unit
178
Copier Service Mode Functions
179
Service Mode Procedure
179
Service Modes (for Copier)
179
F5 / F6 Information List (Sample)
180
Machine Setup Information List (Sample)
181
F7 Total Counter List (Sample)
182
F4 Mode: Input/Output Status Test
183
F5 Mode: Function Parameters (for Copier)
190
F6 Mode: Adjust Parameters (for Copier)
196
F7 Mode: Electronic Counter
201
F8 Mode: Service Adjustment
202
F9 Mode: Unit Maintenance
204
Fax Service Mode Procedure
206
Service Modes (for Facsimile)
206
Fax Service Mode 1 (Function Parameter Setting)
207
Function Parameter List (Sample)
216
Page Memory Test
217
Printer Report
218
All Document Files
219
Protocol Trace
220
Toner Order Form
221
Binary Signal
223
Binary Signal Table
223
Fax Service Mode 4 (Modem Test)
223
Tonal Signal
224
Tonal Signal Table
224
DTMF Dual Tone Table
225
DTMF Signal
225
DTMF Single Tone Table
225
Binary Signal (V.34)
226
Fax Service Mode 6 (RAM Initialization)
227
RAM Initialization Table
227
FAX Service Mode 8 (Check & Call)
228
Printer Reports
228
Service Alert Report Format
230
Maintenance Alert Report Format
231
Service Mode 9 (System Maintenance)
234
System Description
235
Mechanical Operation
235
Scanning Mechanism (Flatbed)
235
Transmit Mechanism
235
Automatic Document Feeder
237
Original Setting and Size Sensors
237
Feeding and Separation
237
Transmission and Ejection
237
Inverting Automatic Document Feeder
239
Switching from the ADF Mode to the I-ADF Mode
239
Scanning the Front and the Back Side of an Original
239
Eject by Reverse Rotation
239
Receive Mechanism
241
Paper Tray
241
NP Sensor Operation
241
Paper Tray Operation
242
Paper Tray (Optional) Operation
243
Paper Tray Lift up Mechanism
244
Paper Tray Recording Paper Size Setting
245
Sheet Bypass
246
Sheet Bypass Operation
246
Laser Unit
247
Fuser Operation
248
Fuser Roller
248
Fuser Lamp
248
Thermistor Assembly
248
Printing Process Operation
249
Developer Unit
249
Construction of the Developer
249
Signal Waveform
251
Glossary of Electrical Abbreviations
251
SC PC Board
258
PNL1 PC Board
284
PS PC Board
294
ADF PC Board
295
CST2 PC Board
300
FXB PC Board
309
Installation
312
Set up Precautions
312
Space Requirements
313
Main Unit
313
Main Unit + ADF
313
Main Unit + I-ADF
313
Unpacking
314
Installation Procedure
315
Unlocking the Scanner
315
Unlocking the Pressure Roller
315
Preparing the Process Unit
316
Installing the Process Unit
318
Installing the Toner Bottle
319
Setting the Default Destination
320
Toner Density Control (TDC) Adjustment
321
OPC Counter Reset
321
Paper Size Setting (Paper Tray) for Your Customer
321
Serial Number Setting for the Maintenance Report
322
Exposure (Standard Adjustment)
322
Options and Supplies
323
Service Notes "Firmware Update" for Option Installation
323
Firmware Version Table
323
Main Unit Firmware Code Updating Instructions
324
Updating through the USB Port (Alternate Method)
325
Installing the Printer Controller Module for PCL6 (DA-PC180)
329
Installing the Printer Controller Module for PS / PCL6 (DA-MC180)
331
Installing the Network Scanner Module (DA-NS180) for DP1820P/1820E
333
Installing the Internet Fax / E-Mail Module (DA-NF180) for DP-1820P/1820E
335
Important Note
337
Installing the Fax Communication Board (DA-FG180) for DP-1820P/1820E
339
Installing the Keyboard Option (DA-KB180) for DP-1820P/1820E
349
Installing the Hard Disk Drive Unit (DA-HD18)
353
Step Sequence of Turning off the Power Switch
359
Change from 200 to 1,000 Station Address Book
359
Using Network Address Book Editor to Transfer the Address Book Data
359
Installing the Expansion F-ROM Board (DA-EM600)
361
Installing the Sorting Image Memory 16 / 64 / 128 MB
362
(Da-Sm16B / 64B / 28B)
362
Installing the Expansion Flash Memory Card 4/8 MB (UE-410047/410048) for DP-1820P/1820E
363
Installing the Accounting Software (DA-WA10)
364
Installing the Inverting Automatic Document Feeder (DA-AR202) for DP-1820E
365
When Adjusting the ADF Unit
370
Installing the Automatic Document Feeder (DA-AS181)
372
Installing the 2Nd/4Th Paper Tray (DA-DS184), 3Rd Paper Tray (DA-DS185), and the Stand
378
Stand for Other Destinations
379
Installing the 2Nd, 3Rd and 4Th Paper Trays
379
Bottom Paper Tray Unit
380
3Rd Paper Tray Unit
380
2Nd Paper Tray Unit
382
Installing the Platen Cover (DA-UC200) for PU
386
Installing the Dehumidifier Heater Kit (DZTQ000074)
387
Installing the Dehumidifier Heater Kit for Paper Tray (DZHP009959)
398
Installing the Mechanical Counter (DZTK000002)
406
Installing the Key Counter Harness Kit (DA-KH180)
410
Replacing the OPC Drum
416
General Network Information
419
Network Protocol
419
OSI Reference Mode
419
Protocol
420
Cable
420
Comparison of the TCP/IP Layers to the OSI Model
420
Layer Functions and Technology
421
MAC (Media Access Control)
421
Network Control
421
802.3 (Ethernet) Frame Format
421
Token Frame Format
422
Data Frame Format
422
Ethernet
423
802.3 (CSMA/CD) Network Type
423
Ethernet Configuration
423
Ethernet Cable Pin Configuration
424
Repeater
424
NIC (Network Interface Card)
424
Network Layer
425
IP Address
425
Subnet Mask
426
Network Address Configuration
426
Class B Subnet Outline
426
Internet Protocol
427
IP Datagram
427
Router
428
Packet Filtering Sample
428
Transport Layer
429
TCP (Transmission Control Protocol)
429
TCP Segment Outline
429
TCP Header Monitoring Sample
429
TCP 3 Handshake General Flowchart
430
Upper Layer
431
DNS (Domain Name System)
431
DNS Name Resolution Sample
431
Primary Name Server
432
Secondary Name Server
432
SOA (Start of Authority) Record
433
A (Address) Record
434
PTR (Pointer) Record
434
CNAME (Canonical Name) Record
434
NS (Name Server) Record
435
MX (Mail Exchange) Record
435
Reverse Lookup
435
Forwarding
435
SMTP (Simple Mail Transfer Protocol)
436
Mail Header Sample
436
Internet Mail Sending and Receiving
436
ITU T.37 and RFC2305
437
Mode of Operation
437
Implementation Requirements for T.37 Simple Mode Table
437
Sender
437
Offramp Gateway (When Implemented)
438
Definitions and Abbreviations
438
File Format for Internet Fax
439
Minimal Set
440
Addressing
440
Coding Example of a TIFF Header, IFD and Image Data
441
Delivery Failure
442
Image File Format
442
Message Header Contents
442
Communication Protocols
443
SMTP Command & Reply Procedure
443
Opening and Closing
444
Mail (MAIL)
444
Recipient (Rcpt)
444
Send
444
Numeric Order List of Reply Codes
445
POP (Post Office Protocol Version 3)
446
Basic Operation
446
POP3 Command Summary
447
Sample of a POP3 Protocol Log
447
POP 3 Command & Reply Procedure
448
Troubleshooting from a PC
449
Verifying the Configuration and Mail Account Type (SMTP or POP)
450
Dynamic Host Configuration Protocol (DHCP) - Extended Feature
451
"DHCP Client"
451
"DHCP Server"
451
State-Transition Diagram for DHCP Clients
453
Message Disposition Notifications (MDN) - Extended Feature
454
Delivery Confirmation
454
Delivery Status Notification (DSN)
454
Additional Document Capabilities
455
Recipient's MDN Response
456
Processing Confirmation
457
Lightweight Directory Access Protocol (LDAP) - Extended Feature
458
Lightweight Challenge-Response Mechanism POP (APOP) - Extended Feature
458
SMTP AUTH Overview
460
SMTP Service Extension for Authentication (SMTP Auth) - Extended Feature
460
Error Codes
461
Direct SMTP Transfer - Extended Feature
462
Direct Internet Fax XMT Overview
462
Schematic Diagram
463
General Circuit Diagram
463
General
467
Supporting Panasonic Fax/Copier Models
467
Setting up the Network Firmware Update Tool
468
Installation
468
Uninstalling the Network Firmware Update Tool
469
Preparing the Firmware Update
470
Preparing the Unit to Accept the Firmware Code
470
Using the Network Firmware Update Tool
471
Local Firmware Update Tool
480
General
482
Supporting os
482
Supporting Panasonic Fax/Copier Models
482
Installation
483
Installing the Hardware on the Panasonic Fax/Copy Machine
483
Installing the Local Firmware Update Tool
483
Installing USB Firmware Update Driver (for the USB Port Model Only)
484
Uninstalling the Local Firmware Update Tool
485
Preparing the Firmware Update
486
Preparing the Unit to Accept the Firmware Code
486
Preparing the Firmware Code
486
Using the Local Firmware Update Tool
487
Unit Information of the Firmware Update Mode
494
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