3.1.4 Caller Information before Executive Busy Override or Call
Monitor
Description
A PT/PS user, such as a boss, can confirm the caller information of a call to another extension using a DSS
button before performing Executive Busy Override or Call Monitor.
After
pressing the corresponding
DSS button, and while hearing the busy tone, the user can check the caller's
information on the LCD. Then, the user can choose to interrupt the call (Executive Busy Override) or monitor
the call, if necessary.
[Example]
Outside Party
(01-2345-6789)
Telephone Company
PBX
Extn. 101
(Talking)
Extn. 102
(Boss)
DSS button
(Extn. 101)
Caller's name
Caller's number
Extension Status
Conditions
• In the following cases, the LCD will not display the caller's information after pressing the corresponding
DSS button.
– If the user’s extension is not allowed to use both Executive Busy Override and Call Monitor through
COS programming.
– If the extension receiving the call has the Executive Busy Override Deny feature set.
• The NDSS button is not available for this feature.
Feature Manual References
5.1.3 Executive Busy Override
3.1.7 Call Monitor
3.1.5 Call Hold
Description
An extension user can put a call on hold. The following Hold features are available:
40 Feature Manual Document Version 2013-05
3.1.5 Call Hold
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