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For assistance, call the Support Center at 1-888-632-3261.
Easy installation and total support
Typically, a professional installer will set up the Philips Medication Dispenser. He/she
will select an appropriate location in the home and program the medication schedule.
The caregiver should be there so the installer can answer questions and provide helpful
advice.
If you are installing the dispenser yourself, please refer to the instructions starting on
page 31. We’ve designed this User’s Manual to make it easy to understand the Philips
Medication Dispenser. But if you have any questions, please don’t hesitate to call. The
Support Center is available 24/7 to provide assistance. They’ll help make sure that the
dispenser is programmed and functioning correctly. After installation, if needed, they
will help set up service and repair appointments or next-day delivery of a replacement
system. What’s more, a Support Specialist can help take care of changes to medications
and schedules, and provide backup coverage for the patient in case the caregiver can’t
be reached. No matter what, we’ll be there for you.
Again, thank you for choosing the Philips Medication Dispenser!