Philips medication dispenser - Frequently Asked Questions

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For assistance, call the Support Center at 1-888-632-3261.
After the medication has been loaded, the dispenser will begin normal operation.
The display will show:
If you do not see a similar display in between dose times, you may have to press
the “Run” key.
Frequently Asked Questions
WhatifIaccidentallyselect“Continue”whenImeanttoquitloadingthemedication?
Simply press the “Run” key. The dispenser will exit the loading process and resume
normal operation.
WhatifIcan’ttallthepillsIneedintothemedicationcup?
Please contact the Support Center for assistance.