PAGE 5-20
1097626, V
ER. 03
ROM Hardware failure at
power on
• Main PCA • Replace the Main PCA
System parameter Hardware
failure at power on
• Main PCA • Replace the Main PCA
Motor re-start
• Compressor • Compressor and Main PCA
SimplyGo Inhibit Battery
Charging
• High Temperature • Allow the unit to cool off
• Real Time temp Driver above 75° C
• Battery Temp above 58° C
SimplyGo Re-enable Battery
Charging
• The unit charges the
battery
• Allow the unit to cool to below 74° C
and allow the battery to cool below 58°
C
High PCB temperature
• High MSP Temp • Confirm real time reading for the
temperature.
• Restricted air flow
• Check fan
SimplyGo High Battery
Temperature
• High ambient
Temperature or
defective battery
• Replace the battery if defective.
• Allow the unit to cool off below 58° C
SimplyGo Low Battery
Declared
• Unit was not plugged in
to recharge
• Recharge the battery/ defective
charger
SimplyGo Battery Depleted
Declared
• Defective battery • Replace the battery
SimplyGo Power Off Due To
Low Battery
• Low power level • Plug in the unit or defective battery
SimplyGo Invalid power down
• Unplugged from the
wall AC
• Turn the unit off first then unplug the
unit from AC Power.
Watchdog Occurred
• Unit will power off and
start running when
power is restored
• Timers need to reset
• Invalid power off
High O2 Sensor failure
• Main PCA • Replace the Main PCA
Cooling Fan Failure
• Fan connection or Fan
Issue
• Check Fan Connections
• Replace the fan
Entered the backup state
when in Night Time mode
• No Breath detected • Normal event
No Flow (Kinked cannula)
Alarm
• Kinked Cannula
• Kinked internal tubing
• Straighten the Cannula
• Replace internal tubing as needed
Delivery Valve Leak Failure
• Bad Delivery Valve • Replace the Delivery Valve
Delivery Valve Stuck Failure
• Bad Delivery Valve • Replace the Delivery Valve
PROBLEM / EVENT CODE POSSIBLE CAUSE RECOMMENDED ACTIONS
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