To place a call on hold in a call park slot, press “C” while talking to the caller (i.e., without first putting the
caller on hold). A park slot number will be displayed; to park the call in that slot, simply press that number
on the console’s keypad. At this point, the call can be answered from any extension that can use Control
Features (set by the installer; typically, guest rooms are not allowed to use Control Features but other ex-
tensions are). To answer the call at the extension, pick up the extension’s handset and dial “56” plus the
park slot number.
While the call is active
(not on hold), dial
C
A park slot number will be displayed; dial
that number to park the call
NOTE: The “5” in the “56” command the extension user dials is the “System Feature Access Digit.” If
this digit has been set to a different digit than “5,” substitute the appropriate digit in this command.
Conference Calls
A conference call can be placed to allow three different parties to talk to each other at the same time. One
party in the conference must
be “internal” to PhoneSuite (i.e., an extension), and one party must be on a
trunk. The third party in the conference can be an extension, or a trunk. Conference calls can be placed by
the console or directly by an extension that can use Control Features (this is set by the installer; typically,
guest rooms are not allowed to use Control Features but other extensions are).
Only one conference call may be in progress at a time. The console operator can set up a conference call by
using the following procedure:
1. Place a call to (or receive a call from) one of the three parties who is to be in the conference call, and
place this party on hold. Repeat this process until each of the three parties is on hold.
2. Once all three of the parties to be conferenced are on hold, press each of these Call Buttons in turn and
then press the “C” key on the keypad. After this, the selected parties will be conferenced together, and
the console will be removed from the call automatically.
Place (or receive) each
call and put it on hold
Press each Call Button that has a call on hold Press C
If your installation uses the Direct Inward Dialing (DID) or Dialed Number Identification Service (DNIS)
features of a T1 digital line, then the PhoneSuite conference bridge will be disabled, and you won’t be able
to set up a conference call.
Speed Dial
You may enter speed dial numbers from the console by entering a trunk access digit (usually “9”), “*,” and
a speed dial digit in the range 0-9. The Speed Dial number list must be set up by your installer.
Calls to the console from either an internal extension or from an outside trunk can be transferred to a Speed
Dial number using this procedure:
12 PhoneSuite
®
Console User’s Manual rev. 081106
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