PhoneSuite Console - A31 Clear Voice Mail

When A30 is entered, if an extension already has call forwarding active, as soon as the extension is entered
the display will read:
Forw 101 to 202
All C=Clr 2=B,NA
if the current setting is forward ALL calls, or:
Forw 101 to 202
B,NA C=Clr 1=All
if the current setting is to forward calls only when 101 is busy or does not answer. Press C to clear call for-
warding for extension 101, 1 to change the call forwarding setting to all calls, or 2 to change call forward-
ing to busy / no answer calls only.
SUMMARY: To set an extension’s forwarding options from the console, press:
A 30 Enter the extension to be forwarded, the extension to forward calls
to (“000” or “0000” for the console, or clear this field to clear call
forwarding for this extension), and the type of forwarding desired
(all calls or when the extension is busy or doesn’t answer)
Note: If call forwarding is turned on for an extension that is part of a hunt group, operation will be as fol-
lows: if a call is transferred directly to that extension, or if another extension calls that extension di-
rectly, the call will be forwarded. If a call is transferred to the hunt group, or if an extension calls the
hunt group, the forwarded extension is considered to be unavailable, and will be skipped. The next exten-
sion in the list will then be tried. On the PhoneSuite 112e only, a second pass through the hunt group ex-
tension list will be attempted, and this time the forwarded-to extension(s) will be rung. In all cases, an un-
answered call will go to the voice mail box of the first extension in the hunt group if voice mail is enabled
on that extension. Otherwise, the call will ring to the console.
A31 Clear Voice Mail
If optional Voice Mail is installed, the console can retrieve or clear the messages in an extension’s voice
mailbox. Retrieving voice mail messages is described on page 10. Clearing voice mail messages is often
done
in hotel/motel applications, where the guest doesn’t know how to clear their own messages or simply
doesn’t bother to do so. Voice mail messages are usually cleared automatically when a guest is checked in
or out, as described on page 15. To clear an extension’s voice mail messages (and any customized voice
m
ail greeting) manually from the console, dial A-3-1 on the console keypad. The display will read:
Clear Voice Mail
EEE C=Clear D=Ex
Enter the extension number (e.g., 101), and then press C to clear all voice mail messages and any custom
greeting for that extension.
44 PhoneSuite
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Console User’s Manual rev. 081106