Hospitality Commands
PhoneSuite contains a variety of commands, such as “Check In or Out,” that are designed for use by hotels
and motels. These commands are grouped together and are described in this section. Some of these com-
mands may also be used in general business applications (i.e., a “Wakeup Call” can be used as a reminder
call, and message-waiting lamps are a useful indicator that an extension has voice mail messages).
Note: If the console is in a call with an extension when one of these commands is run, PhoneSuite will
automatically pre-load that extension number into the command. If this is not the desired extension num-
ber, it is necessary to exit from the command, place the call on hold (or end it), and reenter the command.
A10 Check In or Out
PhoneSuite includes an easy-to-use Check-In / Check-Out function that will quickly change several set-
tings for an extension. The settings that are affected by this command are configurable and are normally set
up by the installer when PhoneSuite is installed.
In general, performing a “Check-In” for an extension number will do the following automatically: enable
that extension phone to place some types of calls (e.g., local) while prohibiting it from making other types
of calls (e.g., long-distance or room-to-room calls); check for leftover settings from the previous guest,
such as a Wakeup Call, Message-Waiting Lamp, or Voice Mail messages (and any customized voice mail
greeting), and let you clear these if found; clear the room’s phone bill to zero, if the optional Call Account-
ing Card is installed, and also apply a credit limit to the guest’s calls.
In general, a “Check-Out” will automatically prohibit the extension phone from making undesirable calls
(usually all calls except 911 calls or calls to the console); check for any leftover Wakeup Call, Message-
Waiting Lamp, or Voice Mail messages (and any customized voice mail greeting) and let you clear these if
found; and print the room’s phone bill, if the optional Call Accounting Card is installed.
Running command A10 is identical to pressing the “Check In/Out” feature-key button on the console. See
page 15 for a complete description of this command.
A11 Message-Waiting On/Off
On telephones that are equipped with a “Message-Waiting” lamp, PhoneSuite can turn this light on or off,
to indicate that this extension has a message waiting in voice mail or at the front desk. This can be done by
running command A11, or by pressing the “Message Waiting” feature-key button on the console. See page
18 for a complete description of this command.
A12 Set / Change Wakeup Call
PhoneSuite can place a Wakeup Call to any extension at a predesignated date and time. This Wakeup Call
can be set up by running command A12 or by pressing the “Wakeup Call” feature-key button on the con-
sole. See page 20 for a complete description of this command.
PhoneSuite
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Console User’s Manual rev. 081106 27
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