PicoQuant GmbH HydraHarp 400 Software V. 3.0.0.1
configuration and attach the summary file to your error report. E–mail this complete set of information to
support @picoquant.com. Your feedback will help us to improve the product and documentation.
If you have serious problems that require the device to be sent in for inspection / repair, please request an
RMA number before shipping the hardware. Observe precautions against static discharge and physical
damage under all circumstances in handling, packaging and shipping. Use original or equally protective
packaging material.
Of course we also appreciate good news: If you have obtained exciting results with one of our systems, please
let us know, and where appropriate, please mention the instrument in your publications. The simplest way of
doing this in case of the HydraHarp 400 is citing the original publication about the instrument
1
. At our web–site
we also maintain a large bibliography of publications referring to our instruments. It may serve as a reference
for you and other potential users. See http://www.picoquant.com/scientific/references. Please submit your
publications for addition to this list.
1 Wahl M., Rahn H.-J., Röhlicke T., Kell G., Nettels D., Hillger F., Schuler B., Erdmann R.: Scalable time-
correlated photon counting system with multiple independent input channels. Review of Scientific Instruments,
Vol.79, 123113 (2008)
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