Preventing envelope feeding problems
Ensure you feed envelopes correctly to help prevent feeding problems.
Feeding mail
1. For your first envelope, hold the far edge of the envelope against the back wall of the feeder.
2. Slide the envelope into the feeder until you feel it touch the rollers. You hear the motor begin. Do
not release the envelope until the feeder grabs it to pull it through the device.
3. You hear the motor continue to run for about 5 seconds once it prints postage on the envelope.
11 • Feeding and Jamming
Pitney Bowes User Guide March 2023 122
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