Adding an account 50
Turning account passwords on or off for printing postage 51
Selecting an account 51
Editing an account 52
Making an account inactive 52
Deleting an account 52
5 - Postage Funding
Checking the available funds for printing postage 55
Refilling postage funds for printing postage 56
Getting a Royal Mail refund for damaged or incorrectly printed mail 57
Changing the default refill amount for printing postage 58
Setting the low funds warning for printing postage 59
6 - Mailing and Shipping
Signing in to and out of the Parcel Shipping app 61
Printing a shipping label 61
Printing a shipping label from the Shipping Address Book 69
Tracking a shipment 69
Adding a new sender address for shipping labels 69
Editing the sender address for shipping labels 69
Reprinting a shipping label 70
Getting a refund for a shipping label 70
What are Shipping Cost Accounts 71
Turning cost accounts on or off for shipping labels 71
Adding a shipping label cost account 71
Modifying a shipping labels cost account 72
Adding a shipping labels preset 73
Setting a transaction limit for shipping labels 74
Setting the label options for shipping labels 74
Emailing tracking numbers for shipping labels 74
Use SendPro Online to perform these tasks 75
Sending post by First Class 76
Sending a large First Class envelope 76
Sending an international letter 76
Sending post using Special Delivery rates 77
Pitney Bowes User Guide March 2023 iv
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