3. Adjust the Sharpness slider.
Increasing the sharpness provides more detail.
4. Adjust the Color Saturation slider.
Increasing the color saturation can correct washed out colors in low light situations.
5. Select Save.
Presenter Tracking Takes Longer Than Expected or Doesn't Identify a
Presenter
On a Studio X50 or Studio X30 system, you set camera tracking to Presenter Tracking, but the
camera doesn’t identify and track the speaker during a meeting.
If the active speaker is standing directly in front of the camera at the start of a meeting, the camera
may not identify that someone is speaking.
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Do one of the following:
● In the system web interface, select Frame Speaker or Frame Group.
● Turn off camera tracking and use the manual controls.
System Web Interface Is Displaying Invalid or Disabled Camera Settings
If you’ve provisioned a USB camera with your system, you must disable provisioning before removing
the camera. If you don’t disable provisioning before removing the camera, previously provisioned
settings may continue to display in the system web interface and you’re unable to change them.
1. Connect the USB camera that was previously provisioned to your system.
2. In the system web interface, go to Servers > Provisioning Server.
3. Clear the Enable Provisioning check box.
4. Select Save.
5. Disconnect the USB camera from your system.
6. Reenable provisioning on your system.
Content Sharing
If you're having issues with content sharing, refer to the following topic for guidance.
Can’t Use AirPlay to Share Full Screen Video From a Website or App
If you try to use AirPlay to share full screen video from a website or app on an Apple iOS device,
the iOS device displays a message that the video is playing on the Poly VideoOS device, but the
VideoOS device shows a black screen.
Poly VideoOS supports using AirPlay to mirror an iOS device screen but doesn’t support full screen
video playback from a website or app. There’s no workaround for this issue.
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