How to check LAN cable connection on Polycom SoundPoint IP 550?
If the LAN cable on your Polycom IP Phone is not properly connected, check the connection at the switch or hub. Check that the switch or hub is operational, or contact your system administrator. Check if the LAN port is active or inactive via Menu > Status > Network > Ethernet. Reboot the phone to attempt re-registration to the call server. Contact your system administrator.
General| Full duplex | Yes |
|---|---|
| Camera included | No |
| Frequency range | 150 - 7000 Hz |
| Base station keys | 26 + 4 |
| Channels quantity | 2 channels |
| Dimensions (WxDxH) | 265 x 150 x 190 mm |
| Networking features | DHCP/Static IP |
| Ethernet LAN (RJ-45) ports | 2 |
| Supported network protocols | FTP, TFTP, HTTP, HTTPS |
| Supported data transfer rates | 10/100 Mbit/s |
| Product color | Gray |
| Storage temperature (T-T) | -40 - 70 °C |
| Operating temperature (T-T) | 10 - 40 °C |
| Operating relative humidity (H-H) | 20 - 85 % |
| Power requirements | 48V DC |
| Volume control | Digital |
| Voice codecs | G.722 |
| Backlight color | - |
| Display resolution | 320 x 160 pixels |
| Safety | UL/C-UL; CE Mark-1; EN 60950-1; IEC 60950-1; AS/NZS 60950 |
| Certification | - FCC Part 15 (CFR 47) Class B - ICES-003 Class B - EN55022 Class B - CISPR22 Class B - AS/NZS CISPR 22 Class B - VCCI Class B - EN55024 - EN61000-3-2; EN61000-3-3 - ROHS - Anatel - GOST - C-tick - CCC |
| Compliance industry standards | IEEE 802.3af; IEEE 802.1p;IEEE 1329; RFC 1889 |
Weight and Dimensions| Weight | 2045 g |
|---|
Lists all components included in the phone package for initial setup.
Provides step-by-step instructions for physically putting the phone together.
Details methods for connecting the phone to the network and obtaining power.
Explains how to attach the phone base for desk or wall mounting.
Guides users through the process of registering the phone with the network.
Provides an overview of the phone's key functionalities and hardware components.
Explains how to use the phone's navigation keys for menu interaction and data entry.
Covers initial setup options like time, date, and display preferences.
Instructions on adjusting the screen's contrast for better readability.
Guides on modifying the screen's backlight level for different conditions.
Explains how to store, edit, and manage phone contacts in the local directory.
Details how to customize phone behavior for incoming calls, like distinctive rings.
Instructions on setting up call forwarding rules for specific contacts or conditions.
Covers various methods for initiating phone calls using handset, speakerphone, or headset.
Explains how to receive incoming calls using different available audio modes.
Details the procedures for terminating active phone calls.
Provides steps for transferring an active call to another party.
Guides on setting up rules to redirect incoming calls to another number.
Explains how to manage and view multiple active calls simultaneously.
Instructions on sending and receiving instant text messages via the phone.
Details how to manage a list of contacts to monitor their presence status.
Provides instructions for rebooting the phone to apply configurations or resolve issues.
Troubleshooting steps for issues related to powering on and initial startup of the phone.
Common problems and solutions related to making and receiving calls.
Troubleshooting tips for issues concerning the phone's screen display.
Solutions for audio-related problems, such as no sound or echo.
Information on obtaining service agreements for Polycom products.
Specifies the legal framework and jurisdiction applicable to the product.
Outlines restrictions on Polycom's liability regarding product use and performance.
Important safety warnings and compliance information for the device.
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