To split a conference call:
Press
to split the conference.
All calls are split into individual calls and put on hold.
Ending Conference Calls
To end a conference call:
From the Active Conference page, press or hang up.
The other parties will continue to be connected.
Transferring Calls
Call Transfer allows you to send an active call to another phone number
or extension. A call can be transferred in one of two ways:
•
Consultative (or Warm) transfer—The party to whom you want to
transfer the call answers their phone before you transfer the call or
hang up. You can consult with them before completing the transfer.
•
Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
Performing a Consultative (Warm) Transfer
To transfer a call:
1.
During a call, tap .
The active call is placed on hold.
2.
Enter the number to which you want to transfer the call.
3.
As soon as you hear the ring-back sound or after the party answers
(and you speak to the party), tap
You can talk privately to the party to which you are transferring the call
before the transfer is completed.
If you are using a handset, the transfer can be completed by putting the
handset on the cradle.
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