4.
When the transfer party picks up the phone, touch #5 again.
5.
All three of you will be connected.
6.
Hang up and the two parties are connected (without tying up any of
your lines)
Note
If the transfer party does not pick up the phone, touch #6 to return to
the original caller.
Call Park
To Park a call
Parking a call is very similar to putting a call on hold. The key difference
is , when you put a call on hold you can only retrieve the held call from the
phone that put the call on hold. With Call Park, you can put a call on hold
and pick it up from ANY phone within the same Call Park Group. Through
the Admin Portal, Call Park Groups can be creates so specific groups of
phones can park calls for each other. If you do not create specific Call Park
Groups, all phones are automatically assigned to the Standard Call Park
Group.
To create a Call Park Group which allows specific phone to park calls for
each other, login to the Admin Portal and click the Groups Tab then select
Call Park Groups.
To Park a Call:
1.
While on a call, press
2.
Press
3.
The phone will respond with a voice prompt such as “Call Parked
on 9001”. The caller will hear hold musi
c.
4.
To pick up the parked call, anyone on any phone may dial the park
number (9001 in thi
s example) to be connected with the caller.
Paging (Intercom)
To page to all phones
Paging allows you to speak to all phones at the same time through their
speaker phone. If you pick up the handset during a page, you will hear
the message in the handset. Paging is used to make announcements
such as “Jim, you have a visitor in the lobby” or to let people know about
a parked call such as “Susan, you have a call waiting on Park 9001”.
Paging will only notify phones not in use or not set to DND.
Note
When a call is parked on a phone, one of the lines on that phone
is used until the call is picked up by another phone.
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