6-5
Troubleshooting
Hardware Diagnostic Tests
Hardware Diagnostic Tests
Testing the Access Point by Resetting It
If you believe that the access point is not operating correctly, you can reset
the access point. To reset the access point, either:
■ Unplug and plug in the power cord (power-cycling).
■ Press the Reset to Default button on the back of the access point for one
to three seconds (until the LEDs start to blink rapidly).
CAUTION If you press the Reset to Default button for more than five seconds, you will
reset the board and reload the factory default settings. See “
Restoring Factory
Default Configuration” on page 6-6.
Power-cycling the access point and pressing the Reset to Default (button for
one to three seconds) both cause the access point to perform its system
initialization, which normally resolves any temporary operational problems.
Checking the Access Point’s LEDs
The system initialization is successful when the Power LED is on and the other
LEDs are in a normal operating state after approximately one minute. If the
LED pattern is different than this for longer than one minute, there may be a
problem with the access point.
See “
Diagnosing with the LEDs” on page 6-3 for information on interpreting
the LED patterns.
Testing Twisted-Pair Cabling
Network cables that fail to provide a link or provide an unreliable link between
the access point and the connected network device may not be compatible
with the IEEE 802.3 Type 10Base-T, or 100Base-TX standards. The twisted-
pair cables attached to the Access Point 10ag must be compatible with the
appropriate standards. To verify that your cable is compatible with these
standards, use a qualified cable test device.