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faQ
Q: What is Vess A6000 Series Storage Appliance for Video Surveillance?
A: The Vess A6000 platforms are engineered specically to be the best solution for midsize to large IP video
surveillance deployments.
Q: How does it work for surveillance video recording?
A: The Vess A6000 comes complete with your choice of Windows OS, a leading Video Management Software
suite, or Disk Drives, minimizing the integration and installation process. Users no longer need an extra PC/
server, add-on cards, or a separate connected storage for a complete video surveillance system; the Vess A6000
Series Storage Appliance for Video Surveillance does it all!
Q: What should I do if the device OS fails?
A: Unlike regular COTS servers that come with standard Windows OS, the Vess A6000 provides an embedded
version that requires a certain process to rebuild the OS image. Users need to consult Promise tech support and
follow installation guide to complete the setup.
Q: What’s the standard warranty of Vess A6000?
A: We provide the same standard three (3) years hardware warranty from the time of the delivery of the product
to the original end user.
Q: Can I purchase extended warranty package to Vess A6000?
A: Yes, we provide 2-year extended warranty program that uses the same order and support practice as Vess
A6000 product series.
FAQVess A6000 Series Storage Appliance for Video Surveillance
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