Promise Technology Vess A6600 User Manual

Subsystem Informaon - Save Service Report
86
How to save a servICe report
A ServiceReportisa detailed reportcoveringtheconguration and statusofallcomponents in yourRAID
system.Asupporttechnicianoreldengineermightrequestaservicereportforthepurposeofdiagnosisand
troubleshooting.
Tosaveasystemcongurationle:
1. Click on the Subsystem icon (IP address and device name) in Tree View to open the Subsystem
Information display.
2. Click the Save button in the Save System Service Report row of the information display.
Information for the report is gathered and compiled. This action takes up to a few minutes, depending on
the size of your RAID system.
3. DeterminewhereyouwanttostoretheleontheHostPC,thenclicktheSave button in the pop-up
menu.
ThereportsavestoyourHostPCasacompressedHTMLle.
4. Double-clickthedownloadedletodecompressit.
5. Double-click the report to open it in your default browser.
Onceyouhavetheservicereportle,youcanemailittoaTechnicalSupportrepresentative.
TroubleshootingVess A6000 Series Storage Appliance for Video Surveillance

Promise Technology Vess A6600 Specifications

General

Brand	Promise Technology
Model	Vess A6600
Category	Security System
Language	English