If a pump fails to meet the demand (due 
to malfunction, intake blockage and so 
on), then it is stopped and another pump 
shall take over. Each time a pump is 
required to start then the pump with the 
least running hours (with respect to the 
service ratio) is started (i.e. the setpoints 
are re-assigned accordingly). Each pump 
has its own setpoints (P213, 223, 233 & 
P214, 224, 234). The third setpoint 
(P215, 225, 235) is used to set the 
service ratio. For example, if two pumps 
A and B have the service ratio set to 2 
and 1 respectively, then pump A will 
operate for twice as many hours as pump 
B. 
The first pump switched on is the first 
pump to be switched off, etc. regardless 
of the set points, so the setpoints are 
dynamically changed to enable this. 
When a service ratio duty is being used, 
on all other pumps in use, the standby 
pump can be started on a ratio basis 
only, when it will assume the setpoints 
of the next pump to start. The third 
setpoint (P215, 225, 235) is used to set 
the service ratio. 
Important Information 
The pumps are started and stopped at the “ON” and “OFF” setpoints. To 
pump down (reduce level) then set “ON” higher than “OFF”. To pump up 
(increase level) then set “ON” lower than “OFF”.