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griffinchristineSep 1, 2025
What to do if Quidel Sofia 2 Measuring Instruments shows 'SUPERVISOR_ID_ERROR'?
- JJustin BarnesSep 1, 2025
If the Quidel Measuring Instruments displays 'SUPERVISOR_ID_ERROR', check the Supervisor ID and re-enter it.
What to do if Quidel Sofia 2 Measuring Instruments shows 'SUPERVISOR_ID_ERROR'?
If the Quidel Measuring Instruments displays 'SUPERVISOR_ID_ERROR', check the Supervisor ID and re-enter it.
How to resolve 'LAST_SUPERVISOR_ERROR' on Quidel Sofia 2?
If the Quidel Measuring Instruments displays 'LAST_SUPERVISOR_ERROR', create a replacement Supervisor or set a new default Supervisor before changing User status.
Why Quidel Sofia 2 says 'CANNOT_DELETE_LOGGED_IN_USER'?
If the Quidel Measuring Instruments displays 'CANNOT_DELETE_LOGGED_IN_USER', log out the User and log in as another User before deleting.
What to do if Quidel Sofia 2 shows 'CANNOT_DEMOTE_LOGGED_IN_USER'?
If the Quidel Measuring Instruments displays 'CANNOT_DEMOTE_LOGGED_IN_USER', log out the User before changing User status.
What to do if Quidel Sofia 2 Measuring Instruments displays 'MATCHING_PIN_AND_OPERATOR_NUMBER'?
If the Quidel Measuring Instruments displays 'MATCHING_PIN_AND_OPERATOR_NUMBER', enter a PIN that is different from the operator number.
How to fix 'INSUFFICIENT_USER_RIGHTS' error on Quidel Sofia 2?
If the Quidel Measuring Instruments displays 'INSUFFICIENT_USER_RIGHTS', log in as a Supervisor to access this function.
What to do if Quidel Sofia 2 Measuring Instruments shows 'INVALID_AGE'?
If the Quidel Measuring Instruments displays 'INVALID_AGE', enter an age between 1-129.
General| Product Name | Quidel Sofia 2 |
|---|---|
| Category | Measuring Instruments |
| Type | Fluorescent Immunoassay Analyzer |
| Technology | Fluorescent Immunoassay |
| Connectivity | USB, Ethernet |
| Display | Touchscreen LCD |
| Operating Temperature | 15°C to 30°C |
| Sample Types | Nasopharyngeal swabs, nasal swabs |
| Results | Qualitative |
| Read Time | 15 minutes |
| Power Requirements | 100-240V AC, 50/60 Hz |
| Humidity Range | 10% to 90% non-condensing |
Outlines essential safety measures and guidelines to ensure safe operation and prevent hazards.
Explains the necessity and frequency of Calibration Checks and External Quality Control tests.
Guides users through the physical placement and initial setup of the Sofia 2 unit.
Guides configuration of wired Ethernet or Wi-Fi connections for instrument connectivity.
Explains how to download and install software updates for the Sofia 2 system.
Guides on exporting Sofia 2 system settings to a USB drive for backup or transfer.
Explains how to input or scan the User ID before running a test.
Details the process of entering or scanning the patient's unique identification.
