7
.
1Troubleshooting
Thetroubleshootinginformationprovidespossiblecausesandthecorrective
actionrequiredforcommonproblemsthatareassociatedwiththeinstallation
andoperationofyourproduct.
Beforepackingandshipping,allRaymarineproductsaresubjectedto
comprehensivetestingandqualityassuranceprograms.Ifyoudoexperience
problemswithyourproduct,thissectionwillhelpyoutodiagnoseandcorrect
problemstorestorenormaloperation.
Ifafterreferringtothissectionyouarestillhavingproblemswithyour
product,pleaserefertotheT echnicalsupportsectionofthismanualfor
usefullinksandRaymarineProductSupportcontactdetails.
7.2LEDdiagnostics
TheLEDsonthefrontoftherouterprovidebasicstatusinformationforthe
relevantnetwork/connection.
CloudLED
(Green)Connectedtocloudservice.
(Red)Connectionerror/servernotfound.
2G/3G/4G(Cellular/Diversity)LED
(Green)Connectingto4G.
(Green)Connectedto4G.
(Green)Connectedto4Gandtransmittingdata.
(Amber)Connectingto2G/3G.
(Amber)Connectedto2G/3G.
(Amber)Connectedto2G/3Gandtransmitting
data.
(Red)Notconnected/nosignal.
(Red)NoSIMcarddetected.
(Off)Mobiledata(Cellular)switchedoff.
BoatWi-FiLED
(Green)Device(s)connectedtorouteraccess
point.
(Green)Device(s)connectedtorouteraccess
pointandtransferringdata.
(Off)routeraccesspointswitchedoff.
62