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Record 6100 Series - Alarm Codes and Error Messages

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No. Display text Type Res Comments and possible troubleshooting
3 AKI > 60 sec. active Inside radar longer than 60 sec. active and door remains open. Check tthhaet rnaod maro. ving objects are activating
5 AKA > 60 sec. active Outside radar longer than 60 sec. active and door remains open. Check th tahte n roa dmaor.ving objects are activating
6 Unlocking error X Unlocking error: it is impossible to unlock the door.
Repeat unlocking attempt after changing the BDE operating mode.
7 No redundancy test RED X When no „redundancy“ test could happen within the last 24 h or the „redundrafonrcmy“e tde sotn w aa s not correctly pe
door not locked. Reset. Control settings.
9 Battery fuse open X Battery fuse is disconnected or battery is not plugged in.
9 Open. unsuccessful Door does not open or only slowly.
SIO might possibly be active or motion be mechanically hindered (e.g. dirt in floor track).
10 Locking error Locking err odre paenndd dinogo ro rne mpaarianms aepteprrisoixn.g 1 d0o comr roepmeanin s closed. Door might
possibly be hindered or locking device might need to be adjusted.
11 Difference AKI RED X Error in the interpretation of the inside radar signal. Check inside radar.
12 Low BAT voltage X Battery is missing or is not plugged in. Door works if mains voltage is provided.
12 BAT capacity X Battery no longer meets minimum power requirements. Replace Battery.
14 VAK defective X Locking device hampered. Adjust door leaves and locking device.
15 EMERG. OPEN. RED On RED installations emergency opening switch has been actuated.
17 Timeout open. time RED X 80% of escape route opening not reached within 3 sec. Control with FPC, adjuusst ,o pening speed. Under „Stat
opening time + 400 ms.
18 VAK closed automatic X Adjust locking device.
Make contact (NOC) of locking device is active with Automatic. Locking is set on „wrong“ position.
Change operating mode on BDE-D to Locked and again to Automatic.
Actuate manual unlocking, or rather completely reset it.
29 TOS not locked TOS with
DV
TOS not locked (rotary switches) on Locked. Turn rotary switches onto Locked position (above).
30 TOS locked TOS with
DV
Automatic mode, TOS locked, but door stays in manual mode.
31 EMERGENCY STOP Emergency stop key has been pressed or manual unlocking has been actuated.
33 Error ELS1 X Light barrier signal is not identified. Inform after-sales service. Calibrate ELS with 2 light pulses.
36 VOK closed l. X Locking device does not work properly. On BDE-D change operating mode to Automatic and again to Locked. Wrong
locked position or VRR faulty.
37 Motor current X Possibly wrong motor type parameterised or motor is overloaded.
38 Motor 1 overheat X Motor 1 is too warm. Door works sluggishly.
39 Overload 24V X 24 volts supply for peripheral units is overloaded. Check wiring.
41 Temp. sensor 1 X With motor 1: temperature sensor is faulty or motor cable is disconnected.
42 Temp. sensor 2 X With motor 2: temperature sensor is faulty or motor cable is disconnected.
43 Encoder fault X Encoder or cable is faulty or not plugged in. Reset.
44 W T. motor high Warning message; Time Delays will be extended.
Door might work sluggishly. Check for presence of mechanical hindrance.
46 STG defective X Control unit is defective. Reset. If no success, then replace control unit.
47 SIO > 60 sec active X Door does not open or slides at reduced speed. Check Safety Sensor SIO.
48 NSK or SOK activated Remote Alarm has just received. Control safety alarm. Control external signal.
50 Watchdog fault Replace control unit.
51 VOK op n unl. X Repeat locking and unlocking procedures.
Connection cable might be missing or is not properly plugged in. Check locking settings.
52 No run param. X Door must be calibrated (perform teach-in run).
53 Interrupt. mot. 1 X Motor is not plugged in. Motor is faulty.
54 W Calibrating run X Warning message: Calibration run is perforned.
55 Power failure No mains supply. Door works in battery service provided that there is a battery and not
"
Basic escape route" has been configured.
57 Interrupt. mot. 2 X 2nd motor is not plugged in. Motor is faulty.
59 ELS > 60 sec. active Light barriers interrupted or disconnected and door remains open. Checdk othr at safety barriers are not covere
extremely dirty.
59 SIS > 60 sec. active X Door does not close. Check Safety Sensor SIS.
60 EEPROM defective X Load factory settings. 9 light pulses with MFT and reset within 10 seconds.t Ao fbteer wards language selection has
displayed on BDE-D. Attention! All programmings are reset. Reconfigure door. Replace control unit if door still fails to
function
61 SSK > 60 sec. active Key-operated contact stays active. Door remains open.
Check Remote Switch (SSK) wiring, connections, and switch.
62 BDE no priority BDE is locked e.g. by a clock timer on input SURV/SURA accordingly configured.
92 STG relay defect. X Change control unit.
93 Overvoltage 24V X Wiring error. Check connections.
96 EEPROM void X Load factory settings. See error 60.
97 W Maintenance time exceeded X Warning message: Acknowledge message. Alarm is reset for 13 days. Actual vea loufe c =yc 1le0s5 %or of target valu
operating hours.
Inform after-sales service and have installation serviced. Set Tar
gets to 0 to avoid alert.
98 W Maintenance due X Warning message: Acknowledge message. Alarm is reset for a short time. Repeats at 100% Actual value = 95% of
target value of cycles or operating hours.
Inform after-sales service and have installation serviced. Set Tar gets to 0 to avoid alert
112 Batt. not charged complet. Battery is not fully charged. Message disappears from display in case of full charge.
2132 FPC Can blocked
*************
BDE Can blocked
*************
ERROR by saving in the STG
On a locked door the CAN-Bus will be blocked for devices like the BDE-D(Display) or FPC if they were not connected
BEFORE the door was locked. When reading either of the 3 messages from the left column, to unblock, the door needs
to be unlocked or the emergency switch has to be activated or the multi-function switch on the control has to be pressed
for 1 flash.
ALARM CODES AND ERROR MESSAGES
23

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