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Error messages
Messages from all Equator software will be displayed in Organiser. The first warning messages will be displayed
with an error type and description, ending with a standard message "Contact your supervisor". A second
message informs you that the inspection failed and continued attempts were aborted. When confirming this last
message, errors are reset and the inspection can be re-started.
For programmers working directly with MODUS, the messages will be displayed directly by the component
that is in an error state. When using a MODUS system, if the error came from EquatorServer, the error must
be cleared by clicking the “clear all errors” button in the commands tab. To stop the error from recurring, the
user will have to make the necessary adjustments, e.g. reprogram a collision event so there is more clearance,
change expected deflections of the probe, reduce speeds etc.
Common errors
Below are listed some of the physical faults which might occur and their solutions.
NOTE: Some solutions require administrator access.
Physical fault Cause Solution
The stylus head has
come loose.
Stylus crash. Use the stylus tool to retighten the head and recalibrate.
Stylus bent. Stylus crash. Use a new stylus and recalibrate.
Stylus vibrates when
moved.
Module broken. Replace module.
System fails to collect
touch points.
Probe deflection
incorrectly set.
Move the probe into free space and reset the probe. Check the
deflection is less than 4 microns by selecting UCCServer Equator,
and then select Advanced > Equator Server > CMM Controller >
Generic > Probe Deflection and check the XYZ deflections. If too
high, recalibrate the probe.
Joystick not working. Loose
connection.
Shut down the system, disconnect the controller from mains,
check that the joystick plug is securely in its socket.
Unexpected motion
in manual mode.
Removal of the
module.
Disengage manual mode, engage the physical stop button,
refit the probe module, disengage the stop button again and
recalibrate the probe.
Unexpected motion
in manual mode.
Removal of the
stylus.
Disengage manual mode, engage the physical stop button, refit
the stylus, disengage the stop button again and recalibrate the
probe.
Error messages and common errors