Message Cause Solution
"Cannot detect original size." Original is not placed, or the
original placed on the
exposure glass is a non-
standard size.
• Place the original correctly.
• Specify the paper size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF triggers
the automatic original size
detection process. Lift the ADF by
more than 30 degrees.
"Cannot punch this paper
size."
The Punch function cannot be
used with paper size
selected.
Select a proper paper size. See
"Appendix", About This Machine .
"Cannot staple paper of this
size."
The Staple function cannot be
used with paper size
selected.
Select a proper paper size. See
"Appendix", About This Machine .
"Check original orientation." Original is not placed in a
proper orientation.
Change the orientation of the original.
"Check paper size." An irregular paper size is set. If you press the [Start] key, the copy will
start onto the selected paper.
"Duplex is not available with
this paper size."
A paper size not available in
Duplex mode has been
selected.
Select a proper paper size. See "Duplex
Copying", Copy and Document Server
Reference .
"Exceeded max. number of
pages per file. Do you want
to store the scanned pages as
1 file?"
The number of scanned
pages exceeds the capacity
per file of the Document
Server.
To store scanned pages as a file, press
[Store File]. Scanned data is stored as a
file in the Document Server. If you do not
want to store scanned pages, press
[No]. Scanned data is deleted.
"Exceeded the maximum
number of multi-sheet fold.
Printing will be cancelled."
A print job was canceled
because more than the
maximum number of multi-
sheet folds was specified.
Specify fewer sheets for the multi-sheet
fold function.
"File being stored exceeded
max. number of pages per
file. Copying will be
stopped."
The scanned originals have
too many pages to store as
one document.
Press [Exit], and then store again with an
appropriate number of pages.
2. Troubleshooting When Using the Copy/Document Server Function
28
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