Message Cause Solution
"Check whether there are
any network problems."
[15-12]
Cannot log on to the POP3/
IMAP4 server.
• In [System Settings], under [File
Transfer], select [Fax E-mail
Account], and then check that
"User Name" and "Password" are
correctly programmed. You can
also use the Web Image Monitor
for confirmation. See the Web
Image Monitor's Help.
• In [System Settings], under [File
Transfer], check that the user name
and password for POP before
SMTP authentication are correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
"Connection with LDAP
server has failed. Check the
server status."
A network error has occurred
and connection has failed.
• Try the operation once more. If the
message is still shown, the network
may be crowded.
• In [System Settings], under
[Administrator Tools], check the
settings of LDAP server. For details,
see "Programming the LDAP
server", Network and System
Settings Guide .
"Error occurred, and
transmission was cancelled."
• Original jammed during
Immediate Transmission.
• A problem occurred in
the machine, or noise
occurred on the
telephone line.
Press [Exit], and then send the
documents again.
"Exceeded max. No. of
display search results. Max.:
n"
(A figure is placed at n.)
The number of search results
has exceeded the maximum
number of items that can be
displayed.
Search again after changing the search
conditions.
3. Troubleshooting When Using the Facsimile Function
56
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