Problem Cause Solution
The image on the back side of
duplex copies has mottled
blank patches or is smudged.
Missing patches and
smudges are caused by
moisture leaking from the
paper.
• Do not install the machine in areas
that are susceptible to low
temperature.
• Use paper that has been stored
where temperature and humidity
conditions meet the limitations we
recommend. For details about the
paper storage conditions we
recommend, see "Paper Storage",
About This Machine .
• Install the Optional anti-humidity
heater. For details about the anti-
humidity heater, contact your
service representative.
Others
Problem Cause Solution
All fax documents stored in
memory have been lost.
Those documents include
ones stored through Memory
Transmission/Reception,
Memory Lock, or Substitute
Reception.
When about one hour passes
after power to the machine is
turned off, all fax documents
stored in memory are lost.
If any documents have been lost for this
reason, a Power Failure Report is
automatically printed when the machine
is turned on. If fax documents stored for
Memory Transmission have been lost,
check the destinations and resend the
documents. If fax documents received
through Memory, Memory Lock or
Substitute Reception have been lost, ask
the senders to resend the documents.
See p.68 "Turning Off the Main
Power / In the Event of Power Failure".
When a correct password is
entered, you cannot print
documents that appear in the
Personal box or Information
box, or transmit / print out
stored documents.
Documents are locked by a
security function if incorrect
passwords are entered a
certain number of times.
Contact the administrator.
When You Cannot Send or Receive Fax Messages As Wanted
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