Message Cause Solution
"Print overrun." Images were discarded while
printing.
PCL 5e/6
On the printer driver's [Print
Quality] tab, specify a lower
resolution on the [Resolution].
PostScript 3
On the printer driver's [Paper/
Quality] tab, specify a lower
resolution on the [Resolutions:].
RPCS
On the RPCS printer driver's [Print
Quality] tab, open the [Change
User Settings...] dialog box, and
then, on the [Image Adjustments]
tab, specify a lower value for
[Resolution:].
"Punch has been cancelled." Punch printing was canceled. Check the paper orientation, print
orientation, and punch position. Certain
settings can produce print results that
might not be as expected.
"Receiving data failed." Data reception was aborted. Resend the data.
"Selected ppr. size is not
supported. Job was
cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size and print
the file again.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"Staple has been cancelled." Stapling printing was
canceled.
Check the paper orientation, paper
quantity, print orientation, and staple
position. Certain settings can produce
print results that might not be as
expected.
"The entered password is
incorrect."
The password of the
encrypted PDF file has been
entered incorrectly.
Enter the correct password.
4. Troubleshooting When Using the Printer Function
84
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