6.  TROUBLESHOOTING 
6.1  SERVICE CALL CONDITIONS 
6.1.1  SUMMARY 
There are four levels of service call conditions. 
 
Level  Definition  Reset Procedure 
A  To prevent damage to the machine, 
the main machine cannot be operated 
until the SC has been reset by a 
service representative (see the note 
below). 
Enter SP mode, and then turn the 
main power switch off and on. 
B  If the SC was caused by incorrect 
sensor detection, 
the SC can be reset by turning the 
main power switch 
off and on. 
Turn the main power switch off 
and on. 
C  The main machine can be operated as
usual, excluding the unit related to the 
service call. 
Turn the main power switch off 
and on. 
D  The SC history is updated. The 
machine can be operated as usual. 
The SC will not be displayed. 
Only the SC history is updated. 
 
 
  If the problem concerns electrical circuit boards, first disconnect then reconnect the 
connectors before replacing the PCBs. 
  If the problem concerns a motor lock, first check the mechanical load before replacing 
motors or sensors.