Ricoh P C300W Field Service Manual

6.Troubleshooting
204
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
3. Replace the fusing thermostat (TH1).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC542-
12
D
No reload temperature of the fusing thermopile (TH2): Low voltage
After turning the fusing lamp on, the fusing thermopile has failed to reach the
reload temperature (96 °C) continuously for 8.6 seconds. AND the power supply
voltage is lower than specified voltage.
SC542-
13
D
No reload temperature of the fusing thermopile (TH2): Low voltage
After reaching reload temperature, the fusing thermopile has failed to reach the
reload temperature (96 °C) continuously for 19.8 seconds. AND the power supply
voltage is lower than specified voltage.
• Thermopile lens dirt
• Power supply voltage low
• Overheating protection device triggered (blown fusing thermostat)
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Check the input power source and reconnect the cable to the outlet.
2. Replace the fusing thermopile (TH2).
3. Replace the fusing thermostat (TH1).
4. If the problem is low voltage, ask the client to connect the machine directly to a
rated power source and to refrain from using extension cords.
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC543-
00
A
High-temperature software error (fusing thermopile (TH2))
240°C was detected continuously for 1 sec.
• TRIAC short
• EGB (PCB1) defective
• Fusing thermopile (TH2) defective
Enter the SP mode and execute fuser SC reset. Then turn the machine OFF and
ON.
If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling
the power after each step.
1. If TRIAC damaged, replace PSU (PCB4).
2. Replace the EGB (PCB1).
3. Replace the fusing thermopile (TH2).

Ricoh P C300W Specifications

General

Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	30000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	60 - 163 g/m²
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity	1
Built-in processor	-
Sound pressure level (printing)	- dB
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Cables included	AC
Included cartridge capacity (black)	1000 pages

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm