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Ricoh P C300W Field Service Manual

Ricoh P C300W
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6.Troubleshooting
193
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
The product identification code in the machine serial number (11 digits) does not
match.
1. Turn the power OFF then ON.
2. Check the serial number.
SC 2xx (Image Writing)
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC202-
00
D
Polygon mirror motor: ON timeout error
After the polygon mirror motor turned on, or within the specified time (sec.) after
the rpm’s changed, the motor did not turn normally.
Polygon mirror motor or polygon motor driver defective
The interface harness to the polygon motor driver damaged or not connected
correctly
EGB (PCB1) defective
PSU (PCB4) defective (polygon power supply, fuse defective)
AC power supply voltage error
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Check the connection between the laser unit and the EGB (PCB1).
2. Check the PSU 24V output voltage.
3. Replace the laser unit.
4. Replace the EGB (PCB1).
5. Replace the PSU (PCB4).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC203-
00
D
Polygon mirror motor: OFF timeout error
The polygon motor fails to stop within the specified time after receiving the signal
to stop.
Polygon mirror motor or polygon motor driver defective
The interface harness to the polygon motor driver damaged or not connected
correctly
EGB (PCB1) defective
PSU (PCB4) defective (polygon power supply, fuse defective)
AC power supply voltage error

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Ricoh P C300W Specifications

General IconGeneral
Print technologyLaser
Maximum resolution2400 x 600 DPI
Time to first page (black, normal)9.4 s
Time to first page (color, normal)9.8 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle30000 pages per month
Number of print cartridges4
Page description languagesPCL 5c, PCL 6, PostScript 3
Product colorBlack, White
Market positioningHome & office
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (printing)1300 W
Energy Star Typical Electricity Consumption (TEC)0.3 kWh/week
Duplex media weight60 - 90 g/m²
Paper tray media typesPlain paper
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Auto Document Feeder (ADF) media weight60 - 163 g/m²
Total input capacity250 sheets
Total output capacity150 sheets
Maximum input capacity751 sheets
Auto document feeder (ADF) input capacity1 sheets
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology10/100Base-T(X)
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity1
Built-in processor-
Sound pressure level (printing)- dB
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 7, Windows 8, Windows 8.1
Cables includedAC
Included cartridge capacity (black)1000 pages
Weight and Dimensions IconWeight and Dimensions
Depth450 mm
Width400 mm
Height334 mm

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