Ricoh P C300W Field Service Manual

6.Troubleshooting
240
Problem
Cause
Details
Solution
Offset image.
Image peels
because toner
not fused to
paper.
Printing on thick paper in
Plain Paper mode.
-
Check conditions in the
paper path.
Problem at Regular Intervals
Image problems may appear at regular intervals that depend on the circumference of certain
components
The following diagram shows the possible symptoms (black or white dots at regular intervals).
Defective parts
Interval
Target parts
OPC drum
76 mm
AIO cartridge
Development roller
27 mm
Toner supply roller
23.5 mm
Charge roller
30 mm
Image transfer drive roller
61 mm
Image transfer unit
Image transfer roller
25 mm
Paper transfer roller
57 mm
Paper transfer roller
Fusing sleeve belt
78 mm
Fusing unit
Pressure roller
78 mm
Registration roller
38 mm
Transfer unit
Use a chart like the following to identify target parts.

Ricoh P C300W Specifications

General

Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	30000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	60 - 163 g/m²
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB 2.0 ports quantity	1
Built-in processor	-
Sound pressure level (printing)	- dB
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Cables included	AC
Included cartridge capacity (black)	1000 pages

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm