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4: Startup Application Error
Figure 11.4-1: Application Error
If an Application error appears on startup verify the purple USB cable is connected to the Carriage
Controller (located on the carriage, print head controllers plug into this) and the USB-ETH-CAN-Switch
Board (located next to the waste tank). Check to make sure all the boards have power and all cables are
plugged in. If there is a cable not plugged in, turn of the machine before reconnecting the cable. If all
cables are confirmed to be connected, contact a certified RICOH Ri 3000/Ri 6000 technician.
5: Platform did not lower upon startup
Figure 11.5-1: Platform Startup Error
If the maintenance station platform fails to initially detect the platform sensor the control panel will
display three options: Retry, Diagnose, and Ignore.
Ignore function tells the printer to ignore the sensor and proceed with the boot up sequence
Diagnose function has the operator perform check to verify the sensor is working
Retry function moves the platform in an attempt to get the see if the sensor is recognized.
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